Hardpoint Systems
02Booked job

Booking and reminders

Every appointment booked by phone costs a conversation, and every no-show costs a slot you could have sold. Both are fixable without you doing anything differently.

What changes

Fewer back-and-forth calls to book, and fewer empty slots when nobody turns up.

How it works

  • They pick from what you actually have free

    Your real availability, so there is no double booking and no ringing back to rearrange.

  • Books itself into your calendar

    It lands in the calendar you already use, with their details and what they booked attached.

  • Reminders before the appointment

    An automatic text ahead of time, which is the most effective thing anyone has found for no-shows.

  • Works out of hours

    A good share of bookings happen in the evening, when ringing you is not an option.

Not every business wants this switched on, and that is fine — a plumber running emergency call-outs does not have a bookable calendar in the way a salon does.

It is included either way. If it does not suit how you work we leave it off, and you are not paying extra for the parts you do use.

Ready When You Are

Booking and reminders is one of sixteen services in one system for $289 a month. No contract, no setup fee.

A customer reading a text reply on their phone.