Booked job
A conversation is not a job until it is in the calendar and paid for. Hardpoint follows up every quote until it is answered, lets customers book the slots you actually have free, takes the deposit by text, reminds them so they turn up, and brings past customers back with a text when the next job is due — all from one inbox on your phone.
What’s in booked job
Quotes get chased, jobs get booked and paid, and past customers come back.
Booking and reminders
Quote follow-up until they answer
Text-to-pay and deposits
Past-customer reactivation
Mass SMS campaigns
One inbox on your phone
A phone showing the week’s bookings and a deposit paid by text. Sample data.
Booked, reminded, and the deposit paid by text.
Included in the one price
$289
per month, everything included
- $0 setup
- Cancel anytime
- Everything included
What each one does
Four things, each with its own page.
Booking and reminders
Every appointment booked by phone costs a conversation, and every no-show costs a slot you could have sold. Both are fixable without you doing anything differently.
Fewer back-and-forth calls to book, and fewer empty slots when nobody turns up.
Quote follow-up until they answer
You sent the quote. They said they would get back to you. That was nine days ago. This keeps checking in, in your voice, until they answer, so the job is decided by the customer and not by whoever forgot first.
The enquiry you would have written off answers on the third message.
Text-to-pay and deposits
The job is done, the customer is happy, and then the invoice goes into an email and the money arrives three weeks later, if you chase it. A link in the same text thread gets paid while you are still in the driveway.
Deposits are in before you set off, and the invoice is paid the day the work is done.
Past-customer reactivation
The cheapest customer to win is the one you already have. Annual services, seasonal work and the follow-on job get a text when they are due, and a quiet week gets a message to the whole list, without spending anything on ads.
A quiet week becomes a busy one, from the customers who already know your work.
Mass SMS campaigns
You already own the most valuable list in your area: everyone you have done work for. A short text to it, sent at the right time, fills a quiet week faster than any advert.
A quiet week fills from your own list instead of from paid ads.
One inbox on your phone
The reason things fall through the cracks is not carelessness. It is that a customer can reach you five different ways and nobody is watching all five at once.
Nothing sits unanswered in a channel you only check on Sundays.
The other two
It only works as one system. Here is the rest of it.
01
Catch the call
Missed calls get a text back in seconds, every enquiry gets a reply inside a minute, and your personal number stays off the website.
03
Get found, get rehired
Your Google profile managed, a website built free and rebuilt yearly, and a review asked for, answered and shared after every job.
Ready When You Are
No contract, no setup fee, and running within ten days of your details arriving.
